Privacy Policy

Privacy Policy for ZHOU LIU FU Online Store
Last Updated: August 19, 2025

1. Introduction
Thank you for choosing ZHOU LIU FU). We respect your privacy and are committed to protecting the personal information you share with us when using our website [https://zhouliufu.myshopify.com/] and purchasing our jewelry products. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in compliance with international data protection standards (including GDPR, CCPA, and Hong Kong PDPO). By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect
We collect personal information necessary to process your orders, provide customer support, and enhance your shopping experience. The information may include:
Contact Information: Name, email address, phone number, shipping/billing address.
Payment Information: Credit/debit card details, PayPal account information (processed securely via third-party payment gateways; we do not store full payment details).
Order Information: Product selections, order history, delivery preferences.
Account Information: Username, password (encrypted), and profile details (if you create an account).
Usage Data: IP address, browser type, device information, pages visited, and interaction with the Site (collected via cookies and analytics tools).

3. How We Use Your Information
We use your personal information for the following legitimate purposes:
Process and fulfill your orders (including payment processing, packaging, and delivery).
Provide customer support (respond to inquiries, resolve issues, and track orders).
Send important updates (order confirmations, shipping notifications, and service-related messages).
Personalize your shopping experience (recommend jewelry products based on preferences and browsing history).
Improve our Site and products (analyze usage data to enhance functionality and design).
Market our products (send promotional emails, discounts, and new collection announcements, with your consent).
Comply with legal obligations (tax, shipping, and consumer protection requirements).

4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your information to:
Service Providers: Third-party vendors assisting with order fulfillment (shipping companies like DHL, FedEx), payment processing (Stripe, PayPal), analytics (Google Analytics), and email marketing (Mailchimp). These providers are bound by confidentiality agreements and only use your information to perform their services.
Legal Authorities: If required by law, court order, or to protect our rights, property, or safety, or the rights of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity (we will notify you via email or Site notice).

5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure:
Encryption of data transmission (SSL/TLS) for payment and personal details.
Secure storage of information (encrypted databases, access controls).
Regular security audits and updates to our systems.
Restricted access to personal information (only authorized staff can access data).
While we strive to protect your data, no online transmission is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk.

6. Your Data Rights
Depending on your jurisdiction, you have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Update or correct inaccurate or incomplete data.
Erasure: Request deletion of your personal information (subject to legal obligations).
Restriction: Request restriction of processing your data in certain circumstances.
Data Portability: Request your data in a structured, machine-readable format.
Opt-Out: Unsubscribe from promotional emails by clicking the "unsubscribe" link in our messages.
To exercise these rights, please contact us at [zlfservice@outlook.com] with your full name, email address, and details of your request. We will respond within 30 days.

7. Cookies and Tracking Technologies
We use cookies (small text files stored on your device) to enhance your Site experience:
Necessary Cookies: Enable basic Site functionality (e.g., cart management, login).
Analytics Cookies: Track Site usage to improve performance (e.g., Google Analytics).
Marketing Cookies: Personalize promotions and ads (with your consent).
You can manage cookie preferences via your browser settings (block or delete cookies). Disabling certain cookies may affect Site functionality.

8. Third-Party Links
Our Site may contain links to third-party websites (e.g., social media platforms, payment gateways). We are not responsible for the privacy policies or practices of these sites. We recommend reviewing their privacy policies before providing personal information.

9. Children’s Privacy
Our products are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the data immediately.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in laws or our practices. We will notify you of material changes via email or a prominent notice on our Site. Your continued use of the Site after the update constitutes acceptance of the new terms.

11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: zlfservice@outlook.com